ICMediaDirect has a praiseworthy track record in effective reputation control, having restored the brand image of Fortune 500 companies, stars, politicians, and sportspersons. The firm uses a multifaceted strategy for waning the uninvited effect of censure. As the initial step, evaluate if a comment is sincere. Some material distributed online is created by competition. The best way forward for this scenario is to request to have the review removed quoting its unlikely correctness. Subsequently, find out if a review is opinionated. In this case, a company has a possible occasion to share actual, positive information about them, while also reducing the effect of the review. When a client has left direct, yet adverse reaction, then it is time to reply completely and truthfully. The agency suggests a two-layered method, combining an apology with a proactive resolution to a client’s problem.
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