It is commonly seen that businesses try to create a strong Internet presence and build trust among their consumers but discount the importance of a sound reputation management strategy. Local business directories are reachable to potential customers to appraise their own experience with a brand, and businesses should be aware of how their firm is observed by expected customers. As per the specialists at ICMediaDirect, “what people say about your firm has become the key image of your reliability and services. In short, you are what people find about you online.” Thus, it is necessary for companies to monitor customer reviews and prudently tackle any negative feedback. 70 percent of buyers remark that online disapproval by others influences them before making their own buying decisions, and this may even deter them from selecting the products or service offered by a certain company. With various options available for handling negative reviews, ICMediaDirect carves the best approach of replying quickly to rectify any issues offline.
- SBIEC Receives Continued Recognition For Customer Service, Ethical Practices
- ICMediaDirect On Importance Of Strong Online Reviews
- Engaging Content is an Opportunity for Businesses to Build Trust and a Positive Image – ICMediaDirect
- ICMediaDirect Asserts That Having A Concrete Online Reputation Is As Important As Offline Reputation
- Search Marketing Needs to Stay Ahead of Its Trends – ICMediaDirect
- IC Media Direct Discusses Google Alerts, Social Mentions
2016 Ad:tech AdWords Affiliate Summit East Affiliate Summit West ASE Barcelona branding brand repair Business Review USA Conference Consulting Service Excellence Google reputation ICMD ICMD.com ICMediaDirect ICMedia Direct IC Media Direct IC MediaDirect ICMediaDirect.com ICMediaDirect.com Reviews ICMediaDirect Reviews IC Media Direct Reviews Las Vegas LeadsCon marketing trends Media Direct Mobile World Congress New York online branding Online Reputation Online Reputation Management online reviews PR Public Relations Reputation reputation management Reviews Managemen Reviews Management San Francisco SBIEC seo SES Social Media