ICMediaDirect Discusses Platforms For Online Reputation Management Leading PR and reputation management company, ICMediaDirect notes how negative reviews can have a significant financial impact on businesses, according to studies suggesting that 86 percent of...

With respect to difficult situations where there is significant interaction online, ICMediaDirect advises taking the communication offline where possible by asking for the customer’s details or asking to contact them privately. Experts at the firm have determined that...

As the world’s top renowned leaders in online reputation, PR heavy hitter ICMediaDirect will join other companies, industry leaders, and influencers for Affiliate Summit East (ASE) 2016 to share invaluable market insights and hear views of other participants on most...

While the statistics are applicable to all companies, they hone in on local businesses. An unparalleled 92% of respondents explain they would only patronize a company if it had a minimum of a four-star rating on review sites. The stats show that reliability (27%),...